Privacy Policy
Effective date: October 23, 2025
JAMS Property Preservation LLC (“JAMS,” “we,” “us,” or “our”) operates the website https://jamsohio.com/ (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit the Site or contact us.
Who We Are
JAMS Property Preservation LLC
187 Grand Vista Dr, Dayton, OH 45440
Tel: (937) 520-0326
Email: contact@jamsohio.com
Scope
This policy applies to information collected through our Site, including our Contact and Schedule Service forms, and to limited automated data collected via cookies and similar technologies (e.g., Google Analytics and Google reCAPTCHA).
Information We Collect
- Information you provide via forms: name, phone number, email, service address or service area, preferred dates, details about requested services, and any additional messages you submit.
- Communications: email, text, or phone correspondence related to estimates, scheduling, invoices, and service updates.
- Usage and device data (via cookies/analytics): IP address, browser type, device identifiers, pages viewed, time on site, and referring URLs.
- Security & fraud prevention data (via Google reCAPTCHA): information used by Google to distinguish humans from bots per Google’s terms and policies.
How We Use Information
- To respond to inquiries, provide estimates, schedule and deliver services.
- To operate, maintain, and improve the Site and user experience.
- For customer service, billing, and administrative purposes.
- To protect the Site, prevent spam/fraud/abuse, and enforce our terms.
- To comply with legal obligations and legitimate business needs.
Google Analytics
We use Google Analytics to understand Site traffic and usage. Google Analytics may set cookies and collect data as described in Google’s Privacy Policy. You can learn more and opt out using the Google Analytics Opt-out Browser Add-on.
Google reCAPTCHA
Our forms are protected by Google reCAPTCHA to help prevent spam and abuse. Use of reCAPTCHA is subject to the Google Privacy Policy and Google Terms of Service.
Forms: Contact & Schedule Service
Information submitted through our forms is used to contact you, provide estimates, schedule services, and manage projects. We may retain your submissions in our email/accounting/CRM systems to maintain service records and comply with legal requirements.
Cookies & Similar Technologies
We and our service providers use cookies and similar technologies to operate the Site, measure performance, and enhance functionality. You can adjust cookie settings through your browser. Disabling certain cookies may affect Site functionality.
Sharing of Information
- Service providers: hosting, security, analytics, email/communication, invoicing, and scheduling tools that process data on our behalf under appropriate safeguards.
- Legal and safety: to comply with law, respond to lawful requests, or protect our rights, users, and the public.
- Business transfers: as part of a merger, acquisition, or similar event, subject to continued protection of your data.
We do not sell personal information.
Data Retention
We retain personal information for as long as needed to provide services, maintain records, resolve disputes, and meet legal obligations. Typical retention for form submissions is up to 24 months unless a longer period is required (e.g., job records/warranty support).
Your Choices & Rights
- You may request access, correction, or deletion of your personal information, subject to legal exceptions.
- You may opt out of non-essential analytics cookies via browser settings or tools provided by Google.
- To exercise rights, contact us at contact@jamsohio.com or call (937) 520-0326.
Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
Third-Party Links
The Site may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies.
Do Not Track
Some browsers offer a “Do Not Track” (DNT) setting. Because there is no common understanding of how to interpret DNT signals, our Site does not respond to DNT at this time.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective date” above indicates the latest revision. Material changes will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
JAMS Property Preservation LLC
187 Grand Vista Dr, Dayton, OH 45440
Tel: (937) 520-0326
Email: contact@jamsohio.com
